Built in 1988 by Hyatt, the Hilton Waikoloa Village is a fairly new property located in the Waikoloa Beach area of the island. It’s a 62 acre property with about 1200 rooms various pools, water ways and a lagoon.
This is a “mega resort” for all intensive purposes with fairly reasonable prices (given its Hawaii). There are 3 main buildings including the Makai Tower which is positioned as a slightly more premium hotel.
The facilities were very nice, clean and fairly modern. There was a very distinct Asian feel to the property to cater to the fairly large asian population which visits the islands. There really wasn’t much of a “Hawaiian” feel to the place. One thing we did not like about this resort was the lack of that Hawaiian feeling. The trade winds which you can feel nearly anywhere in Hawaii are hidden wh.
That said, there were some benefits. One such befit is Dolphin quest, where you can swim with dolphins is very well done and quite enjoyable even for adults. The resort to resort boats and tram were fun (although a bit impractical as its nearly always faster to just walk) and the service was nice and curious even though it was a huge mega-resort. They were not the best place to handle allergies however, we did have a bit of trouble but none the less its wasn’t horrible.
American Express didn’t have any resort specific deals here so we bought a package with included buffet breakfast. The restaurant facility was a bit small to accommodate the late morning rush. We suggest you get there early to avoid any line ups. The food was great, there was an omelette bar, the chief manning that station was amazing with allergies. The chief even used a different spatula which was very much appreciated. Beyond that they had your usual American breakfast which means nothing specifically “Hawaiian” here but all very good food.
On our trip we also tried the Luau, Its Hawaii you have to try at least a few course the one at the hilton was very good. I believe it was about $115 each however you could pay a bit more for better seating and priority dinning. We didn’t opt for that but what was nice was the drink were free (including alcoholic). The food was very good and they had the Hawaiian meals you would expect including Kalua Pig. The story and show was entertaining so all in all I think it was worth it. As you enter the Luau your photo is taken however it’s pretty pricey to get a copy given you just spent $115 per seat for dinner.
The Makai Tower was quite nice being located next to Dolphin Quest right at the main entrance. Touted as a bit of extra luxury the Makai Tower does deliver on that promise. The hotel itself was quite nice, large and spacious room with new showers and baths. The Makai Tower was retrofitted from an older hotel and not a new building. All of the room have ocean views although I would suggest getting rooms on the west side of the hotel as they have more of a view of the ocean.
Balcony’s are an important part of any hotel in Hawaii so the Waikoloa Village rooms have walk out balconies with enough room for about 2 or 3 people. When you check in as Makai you get these wrist bands which give you access to extra towels. This is nice to have and also works as the wrist bands to use the pool slides.
All in all this hotel was amazing. It maybe a bit less “authentic” then others we stayed at but an amazing deal for families. I would not go back to this hotel unless I had children, so for those with kids, it pretty well has everything you want. Looking for a quiet getaway your loved one well you may wish to pick a differant resort.
- Great for families
- Dolphin Quest on site (swimming with the dolphins)
- Large property with many pools and water ways
- Lots of various eating places including lower cost hot dogs and hamburgers
- Quite a bit of Asian theme and feeling to the entire facility
- Beautiful use of the land, waterfalls and a lagoon
- No beach (although there is a salt-water lagoon and beach area but its fairly small for the size of the hotel)
- No real “Hawaiian” theme or feel
- Very “Mega Resort” feel
Tips / Ticks
- This is a family hotel, expect lots of little ones
To book, head on over to the Hilton site right here.